Privacy Policy

1. Who We Are

Corex is a business operating system for service businesses, developed and operated by Natural Cleaning Experts LLC, Austin, TX. When we say "Corex," "we," "us," or "our," we mean Natural Cleaning Experts LLC and its Corex platform.

2. What Information We Collect

We collect information you provide directly, including:

• ✓ Name, email address, phone number, and business information during registration
• ✓ Payment and billing information (processed securely via Stripe — we do not store card data)
• ✓ Business data you enter: employee records, schedules, client contacts, financial figures
• ✓ Usage data: pages visited, features used, actions taken within the platform
• ✓ Device and browser information for security and support purposes

3. How We Use Your Information

We use your information to:

• → Provide, operate, and improve the Corex platform
• → Process payments and manage your subscription
• → Send product updates, account alerts, and support communications
• → Provide customer support and respond to inquiries
• → Analyze usage patterns to improve features and fix issues
• → Comply with legal obligations and protect against fraud

We do not sell your data to third parties. Ever.

4. Data Storage and Security

Your data is stored on Google Firebase infrastructure with encryption at rest and in transit. We implement industry-standard security practices including access controls, audit logging, and regular security reviews. While no system is 100% secure, we take data protection seriously and continuously work to maintain the highest standards.

5. Third-Party Services

Corex integrates with the following third-party services to deliver its functionality:

Each service has its own privacy policy. We only share data with these providers to the extent necessary to deliver Corex functionality.

6. Your Rights

You have the right to:

• ✓ Access and export a copy of your data at any time
• ✓ Correct inaccurate information in your account
• ✓ Request deletion of your account and associated data
• ✓ Opt out of marketing communications at any time
• ✓ Request a copy of what personal data we hold about you

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies

We use essential cookies for authentication and platform functionality. We may use analytics cookies to understand how users interact with Corex in order to improve the product. You can disable cookies in your browser settings, though this may affect platform functionality.

8. Changes to This Policy

We may update this policy as Corex evolves. When we make material changes, we will notify you by email and update the "Last updated" date at the top of this page. Continued use of Corex after changes constitutes acceptance of the updated policy.

9. Contact Us

Questions about this policy or your data?